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FAQ List

Q. Are your reeds bamboo or rattan?

Our reeds are premium quality RATTAN reeds. There is a lot of misinformation on the web about reeds. Reeds are not bamboo. Perhaps people confuse rattan reeds with bamboo, as rattan reeds look somewhat similar to bamboo skewers.

However, bamboo reeds or chutes would not work, as they do not contain the channels for the oils to wick up. Bamboo contains “ nodes” which block liquid from wicking up and scenting the air.

Q. Can I dilute the oil with water?

No. Oil and water do not mix. You will end up with warped reeds and uneven wicking. Our reed diffuser oils are specially blended for easy wicking. There is no need to mix them or dilute them with anything.

Q. Can I reuse my reeds?

No. Once reeds have been used for a certain scent, you cannot use them for another scent. The scent that is already absorbed into your reeds will mix with the new scent could produce undesirable scent combinations. Simply replace the new reeds to get the scent rolling again!

Q. Can you tell me what’s in your base?

As we have spent thousands of dollars researching and developing this base, we do not disclose it’s specific ingredients. We can tell you that it does not contain alcohols or harsh chemical solvents such as DPG.

Q. Celebrate with Botanique?

Because a reed diffuser goes anywhere and Botanique has many fragrances to choose from, it’s an inspired, affordable gift idea for nearly anyone or any occasion. And at a holiday time, be sure to check with us for seasonal gift sets and corporate gift package.

Q. Does your base contain alcohol or DPG?

No! We are quite proud of our base too! The majority of those selling reed diffuser in the market use a base that is made up primarily of alcohol, Dipropylene Glycol( DPG) or a combination of both. Alcohol is highly flammable! It is also evaporates into the air very quickly and you go through your oils a lot faster that way. That’s a sneaky little way to get you to more frequently buy more oils from them.

Dipropylene Glycol ( DPG) is a dilutent used in perfumery. DPG is thicker than water and although it is effective for thinning out fragrance oils, it can clog up your reeds.

Q. How long does reed diffuser last?

That is a difficult question. There are many factors that contribute to how long the fragrance oils last. Fans, humidity, air conditioning, Heating, dehumidifiers, etc. However, as a general rule of thumb, our 100ml diffuser oils will last for approximately 2-3 months and 150ml diffuser oils will last approximately 3-4 months.

Q. How often should I flip my reeds?

Whenever you notice the scent fading a bit or want extra burst of fragrance. In our home, we flip the reeds once per week.

Q. How to use your diffuser?

To activate the fragrance, you simply remove a stopper from glass bottle. Then insert the reeds following package directions. The fragrance diffuser formula is then absorbed by the reeds, which wick scent into the air. There’s nothing to add. There’s no flame, no heat, you can even leave home and keep its working.

Q. Is reed diffuser environmentally friendly?

Yes, reed diffuser are extremely environmentally friendly, more so than candles. They emanate no soot or film onto your furniture, walls or ceilings. The reed diffuser oil mostly consists of pure essential oils and oils carriers. They are safe for offices, hotel rooms, classrooms or any rooms in your house.

Q. Set the mood with Botanique?

Our home fragrance collection range from soft and floral, sweet to fruity, to exotic, to crisp and clean- a true variety so you can find a reed diffuser to any room, season or mood. And remember, Botanique’s collection include potpourri, sachets and more so your reed diffuser never has to feel lonely.

Q. What if I have a question not answered here?

If there is a question you have that has not been answered here, then please visit our Contact Us page and drop us a line. We would be happy to answer any questions you may have!

Q. What is a reed diffuser and how does it work?

Reed Diffusers are flameless way to scent your home. They provide a great alternative to candles in that there is no fire hazard. The diffuser oil saturates the reed diffuser stick and throws the scent into the air naturally. Simply flip the reed sticks once a week or so to refresh the scent.

Q. Where to use it?

Anywhere. There’s no flame, so a reed diffuser is a good idea for home, offices, halls and most setting where candles aren’t permitted.

Generally, one reed diffuser will be sufficient for an average room. For large rooms and open areas, you can add another reed diffuser or set out potpourri from the same Botanique fragrance collection.

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